Privacy policy for subscribers

How we collect, use, and protect your data

This policy is effective as of 5 September 2025 and replaces previous versions.

Information we collect and store

We collect only the data necessary to deliver our subscription planning service, communicate with you, manage billing, and meet Australian compliance requirements.

  • Name and contact details for account setup
  • Billing address and payment confirmation records
  • Interactions with our support team
  • Usage data for service improvement
  • Preference and consent records for communications

No sensitive information is collected unless essential for service provision or required by law.

How your data is used and managed

We use your data to administer your subscription, communicate about service updates, respond to your inquiries, and maintain our service quality.

Data may be used to improve features, but not for promotional purposes outside the agreed contact methods.

Your rights regarding data

You may request correction, access, or removal of your personal information held by us at any time, subject to legal requirements.

Right of access

View your personal data details upon request.

Right to rectify

Update inaccurate or incomplete records as needed.

Right to erasure

Request deletion of your information under certain conditions.

Right to portability

Request copy of personal data in a portable form.

Data sharing and third parties

We do not sell, trade, or disclose your data to external marketing parties.

Data sharing with partners only occurs when legally required or to deliver the service, and only with your consent or knowledge.

How we protect your data

We apply industry-standard security safeguards, encrypted channels, and access controls to minimize risks of unauthorized access.

Data is retained for as long as needed to fulfill our contract and for regulatory compliance.

Contact information for privacy matters

To ask about your data, use the details below.
Address: 34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61 7 6744 1871
Email: content@quelanoravix.com