Privacy policy for subscribers
How we collect, use, and protect your data
Information we collect and store
We collect only the data necessary to deliver our subscription planning service, communicate with you, manage billing, and meet Australian compliance requirements.
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→Name and contact details for account setup
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→Billing address and payment confirmation records
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→Interactions with our support team
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→Usage data for service improvement
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→Preference and consent records for communications
No sensitive information is collected unless essential for service provision or required by law.
How your data is used and managed
We use your data to administer your subscription, communicate about service updates, respond to your inquiries, and maintain our service quality.
Data may be used to improve features, but not for promotional purposes outside the agreed contact methods.
Your rights regarding data
You may request correction, access, or removal of your personal information held by us at any time, subject to legal requirements.
Right of access
View your personal data details upon request.
Right to rectify
Update inaccurate or incomplete records as needed.
Right to erasure
Request deletion of your information under certain conditions.
Right to portability
Request copy of personal data in a portable form.
Data sharing and third parties
We do not sell, trade, or disclose your data to external marketing parties.
Data sharing with partners only occurs when legally required or to deliver the service, and only with your consent or knowledge.
How we protect your data
We apply industry-standard security safeguards, encrypted channels, and access controls to minimize risks of unauthorized access.
Data is retained for as long as needed to fulfill our contract and for regulatory compliance.
Contact information for privacy matters
Address: 34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61 7 6744 1871
Email: content@quelanoravix.com